Fundraising Q&A: Reconnecting with lapsed donors

Wondering what LYBUNT and SYBUNT have to do with fundraising? Read on!

Running a successful national fundraising campaign

Organizing a national fundraising event involving multiple local chapters can be a logistics nightmare. Here’s how online fundraising software can help.

Governance Q&A: Preparing for changes to bylaws

The Canadian Nonprofit Corporations Act is coming into effect in 2014. Is your organization ready?

Fundraising Q&A: Approaching small businesses for support

How do you approach a corporate giving strategy if you’re based in a community without a large corporate presence?

Human Resources Q&A: Improving customer service

Simple tips to improve the customer service experience at your organization.

Reporting fundraising expenses

Canadians think charities have a long way to go when it comes to reporting fundraising expenses. How does your organization measure up?

Building a culture of innovation

The business world is abuzz with innovation. Why is it so important?

How to talk to people facing loss: Communication tips for front-line workers

Every day, nonprofit staff and volunteers help people facing trauma, financial loss, physical hurt, and stressful or frightening situations. But are you up to the task?