A new report has highlighted a disturbing and perhaps surprising finding: Job satisfaction in the nonprofit sector appears to be lower than in either the private or public sector. In a sector that focuses on meaningful work, what is driving a significant number of workers to feel dissatisfied? And what does this mean for the future given the existing talent crunch and the need for recruiting younger demographics to work in the sector? In this episode of CharityVillage Connects, listen to sector experts weigh in on this concerning trend and what might be done to turn it around.
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Meet Our Guests
- Steven Ayer, President and Founder, Common Good Strategies
- Dr. Wendy Cukier, Founder and Academic Director, Diversity Institute
- Ryan Erb, Executive Director, United Way Perth-Huron
- Zahra Esmail, CEO, Vantage Point
- Pamela Uppal-Sandhu, Director of Policy, Ontario Nonprofit Network
Meet Our Guests (in order of appearance)
Steven Ayer
President and Founder, Common Good Strategies
Steven Ayer is the President and Founder of Common Good Strategies, where he spearheads transformative research and innovative strategies to strengthen the social sector. An acclaimed author, some of his notable works include “The Burden of Care,” highlighting low job satisfaction among nonprofit workers; “Wake-Up Call, detailing 10 shifts in the nonprofit sector post-pandemic)” and “Trust and Impact,” a groundbreaking report on the move towards trust-based philanthropy and unrestricted funding.
Dr. Wendy Cukier
Founder and Academic Director, Diversity Institute
Dr. Wendy Cukier is the founder and academic director of the Diversity Institute, which has 130 full-time staff and more than 200 partners. Based at the Ted Rogers School of Management at Toronto Metropolitan University, she is also a Professor of Entrepreneurship and Innovation with a PhD in information systems. She leads the Women Entrepreneurship Knowledge Hub and is the Academic Research Director for the Future Skills Centre.
Ryan Erb
Executive Director, United Way Perth-Huron
Ryan Erb is the Executive Director of United Way Perth-Huron with more than 25 years of nonprofit management, community development, fundraising and marketing experience. Ryan holds an M.A. in Leadership, a B.A. in Social Development/Peace and Conflict, a B.R.E. in Counselling and is a Certified Board Governance Trainer.
Zahra Esmail
CEO, Vantage Point
Zahra is the Chief Executive Officer (CEO) of Vantage Point, a non-profit organization that focuses on strengthening the capacity of non-profits across BC. Zahra has worked in the non-profit sector for over 15 years with experience in international development, housing and homelessness, community development, youth entrepreneurship, fundraising, and microfinance.
Pamela Uppal-Sandhu
Director of Policy, Ontario Nonprofit Network
Pamela (she/her) cares deeply about community, allyship, and equity. Over the past 10 years, she has focused on bridging frontline work, research initiatives, and policy advocacy to help build equitable systems. She led a nonprofit organization as a student volunteer, started her career in the nonprofit sector as an intake worker at a multi-service agency, has designed diversity trainings, and collaborated on multiple gender equity research projects. Currently, she is the Director of Policy at the Ontario Nonprofit Network. She holds a Masters degree in Women Studies & Feminist Research.
About your Host
Mary Barroll
President of CharityVillage
Mary Barroll, president of CharityVillage, is an online business executive and lawyer with a background in media, technology and IP law. A former CBC journalist and independent TV producer, in 2013 she was appointed General Counsel & VP Media Affairs at CharityVillage.com, Canada’s largest job portal for charities and not for profits in Canada, and then President in 2021. Mary is also President of sister company, TalentEgg.ca, Canada’s No.1, award-winning job board and online career resource that connects top employers with top students and grads.
CharityVillage Resources from this Episode
Additional Resources from this Episode
We’ve gathered the resources from this episode into one helpful list:
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- The Burden of Care: Addressing Challenges in Employment in the Nonprofit Sector
- Diversity Is Our Strength: Improving Working Conditions at Canadian Nonprofits (Imagine Canada)
- Living Wage Canada
- Ontario Living Wage Network
- Decent Work (Ontario Nonprofit Network)
- Decent Work Pathways (Ontario Nonprofit Network)
- Decent Work for Women (Ontario Nonprofit Network)
Watch the full interviews with our guests
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