Original Broadcast Date: September 22, 2022
Summary: Conflict is inevitable in the workplace, yet 70% of people deal with it by avoiding it. Many comment that it’s the emotional intensity that poses a challenge for them. But not all conflict is destructive, and emotions are an important information source to be incorporated into resolutions. And there’s one key ingredient that needs to be present in the workplace to make it easier to do so – which we will cover in this session!
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About the Presenter
Sarah Albo is a Certified Workplace Mediator and Trainer who helps employees and organizations manage reduce the time, stress, and costs associated with destructive workplace conflict. She founded Novel HR to bring a consulting focus to the link between interpersonal conflict and mental health in the workplace. Sarah provides coaching or mediation to resolve workplace disputes due to interpersonal conflict, and training for managers to incorporate dispute resolution techniques into their leadership style. She is also available to consult on implementing Psychological Health and Safety strategies to support employee health and organizational culture.
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