Original broadcast date: Thursday, April 27, 2017

Summary: Mark Twain is quoted as saying, “If we were supposed to talk more than we listen, we would have two tongues and one ear.” This quote is right on when it comes to communications skills. Listening is absolutely core to good communications, building relationships, and producing great work and organizational culture. But do we truly know how to listen?

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Watch past webinars from Eileen Chadnick, including: Finding “Ease” in Times of Crazy Busy, The Whys and Ways of Assertiveness at Work and Managing Conflict in the Workplace.

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