Reboot: Ten tips for working with IT consultants

The situation: you want a new website; or you think an app would be useful; or perhaps you want to beef up your organization's e-commerce. It might be time to hire an Information Technology (IT) consultant. Here's the bad news:...

Take me to the pilot…program

Back in October 2011, CharityVillage® covered the early pilot launch of Imagine Canada's new Standards Programs, designed to be a guide to good governance and operating policies and practices and intended to complement standards that many organizations already have in...

Governance Q&A: Communicating administration costs

Since we value honesty, but donors and funders don't want to support administration costs, how can we ethically define and report on administration costs? It is extremely unfortunate that some nonprofits perpetuate the misleading idea that it is possible to...

The case for interim staff leadership

In the nonprofit community there is a new leadership avenue to be explored – one that has been used to great advantage by for-profit organizations. At times when the chief staff executive position suddenly becomes vacant and the issues before...

Be it resolved: Four tips for better meetings

With the holidays behind us and a new year before us, chances are you're coming back to work and will have a few (or more) meetings on your calendar: committee meetings to further policy work, team meetings to check that...

Partnering with government

Call it teamwork. Collaboration. Synergy. Whatever term you wish to use, there's a lot of it going on between sector organizations and government. Over the last few years it has become apparent to both people working in nonprofits and civil...

Starved for attention yet striving for greatness

Nearly 500 nonprofit leaders did something a little out of the ordinary last week: they gathered together to take action on some of the biggest challenges facing the sector. From all across the country they convened for the National Summit...

The challenges facing rural nonprofits

Situated in the hamlet of Rosebud, Alberta, 100 kilometres northeast of Calgary with a population of 100, the Rosebud Centre for the Arts was created with a mission of presenting arts and education in a faith-based community. And while its...

Governance Q&A: Who gets the loyalty points?

Our organization does not have a credit card, therefore staff members are refunded on program expenses. Fair enough. My dilemma arises when staff use their own credit card and collect points on those expenses. Is it ethical to collect points...

How to effectively manage conflict

Conflict is well defined by the Chinese proverb that says there are three truths: your truth, my truth, and the truth. Conflict can play out with co-workers, in boardrooms, among volunteers, at annual meetings with members, and in working relationships...