Governance Q&A: Engaging the board of directors on financial matters

As treasurer, I work hard to keep the board informed of our financial status and forecast. But when I send or distribute statements, no one looks at them. When I raise the financial status at board meetings, they just say...

Governance Q&A: Is it ethical for a company to make a profit from a relationship with a charity?

Is it ethical for a company to make a profit from a relationship with a charity? It absolutely is - unless the company tries to count the same support as philanthropy. If a company wants a tax receipt, it must...

Governance Q&A: Handling sensitive client information and confidentiality

Our treasurer has directed us to include client names, contact information, and reason for intervention on our weekly activity reports. These reports go to the finance department and are seen by the bookkeeper, accountant, and finance committee. She said the...

Governance Q&A: Is it okay for family members to work or volunteer in the same organization?

Is it okay for family members to work or volunteer in the same organization? Recruiting our family members as volunteers has been part of nonprofit life from the start. They are often a wonderful source of time and expertise, willing...

Governance Q&A: Managing waiting lists, line-ups and wait times with overloaded staff

I recently joined an agency where staff are overloaded, and people who approach us for services are told there will be a four-month wait for a first appointment. But some people have been on the waiting list for over a...

How to avoid offending patrons and sponsors at a themed fundraiser

A gala fundraiser was recently written up in the newspapers as having offended thousands worldwide. The theme and the event inclusions - decor, entertainment etc. - of this particular event were viewed as being disrespectful to a specific religion and...

Governance Q&A: The ethics of loyalty to an organization and their cause

All the staff at my agency work on contracts, and renewals depend on confirming our core and project funding. The funding approvals usually come in at the last minute, sometimes even after we have worked a couple of weeks in...

Governance Q&A: Why organizations don’t always draw on the knowledge of their volunteers

I have been a volunteer at an agency for four years. In that time it has grown and I feel like a part of that and have particular insight where my volunteer function is concerned. Yet the organization does not...

Governance Q&A: Should alcohol be served during internal events at a nonprofit?

Should alcohol be served during board meetings, retreats, staff parties and other internal events at a nonprofit? Is this normal practice? If so, who should pay for it? This simple-sounding question raises a set of thorny questions that each organization...

Governance Q&A: Who on a board of directors needs to know what the executive director earns?

I am a board member of a local charity with seven staff members. I have no idea what the Executive Director earns or how it is determined. The Chair says only the Executive Committee needs to know, and they are...