Insurance for the nonprofit sector: Is the glass half full or half empty?

Understanding the nonprofit insurance situation is a bit like trying to decide if the glass is half full or half empty. A February 2004 CharityVillage cover story documented the issues of rising premiums and coverage limitations for many nonprofit agencies....

Risk management: Exercising your due diligence

All of life is the management of risk, not its elimination - Frederick Wilcox. For the past three months, we've offered CharityVillage visitors tips and tools for managing risks inherent in not-for-profit organizations. In the first article, we defined risk...

The state of Canadian nonprofit board governance

Board governance is a hot topic. The recurring spectacular organizational collapses of the last few years (read: Enron) have prompted more stringent securities regulations and closer scrutiny of individual directors in the corporate world. As private sector companies scramble to...

Risk management: You need a risk management strategy and plan

This article is the third in a four-part series offering risk management approaches to not-for-profit organization leaders and volunteers. In the first article we focused on what risk management is and offered examples of fiscal risk prevention and mitigation strategies....

Governance Q&A: Managing waiting lists, line-ups and wait times with overloaded staff

I recently joined an agency where staff are overloaded, and people who approach us for services are told there will be a four-month wait for a first appointment. But some people have been on the waiting list for over a...

Governance Q&A: The ethics of loyalty to an organization and their cause

All the staff at my agency work on contracts, and renewals depend on confirming our core and project funding. The funding approvals usually come in at the last minute, sometimes even after we have worked a couple of weeks in...

Mission, vision, values

Mission, vision and values are supposed to be the North Star of strategic planning, the beacon by which organizations set their strategic compasses and then align their everyday priority setting. But let's face it, the prospect of attending a visioning...

Risk management: A people issue

This is the second in a series of four articles on risk management ideas for not-for-profit organization leaders and volunteers. In the first article, readers were invited to consider how to determine an organization's risk appetite and risk tolerance position....

Governance Q&A: Why organizations don’t always draw on the knowledge of their volunteers

I have been a volunteer at an agency for four years. In that time it has grown and I feel like a part of that and have particular insight where my volunteer function is concerned. Yet the organization does not...

Don’t call me, I’ll call you: Implications of a national do-not-call registry

Long before the Internet introduced us to spam and those annoying web pop-ups, businesses were using the telephone to deliver their message to consumers...whether they liked it or not. Last year, the federal government decided it was finally time to...