All indications are that virtual and hybrid workplaces are here to stay. So, it has become essential to be comfortable and develop skills that will enable you to excel in an online work environment. In this course, you will learn to run effective virtual meetings, master, and apply best practices in online etiquette, and deliver impactful virtual presentations to your colleagues, customers, and stakeholders.
Learning Objectives
By the end of this course, you will be able to:
- Understand the importance of online etiquette
- Explain the best practices for online etiquette
- Successfully build and maintain your personal brand using online etiquette
Course Curriculum
Part 1: Running Effective Meetings Online
Virtual meetings don’t have to be a waste of time. In fact, they can be more valuable than traditional face-to-face meetings. Organizations use virtual meetings because they’re quick to arrange, relatively inexpensive, and can bring only the necessary participants into the meeting. However, virtual meetings can be hard to get right, and they need a different approach from regular meetings. You will distinguish yourself from your colleagues when you learn how to prepare for and run an effective and productive virtual meeting.
Part 2: Online Etiquette Best Practices
Making a positive virtual impression online is a fundamental part of how you build your career. The best practices, strategies, and rules of conduct that will distinguish you from your colleagues are within your grasp. Learn how to practice putting your best virtual self forward and use online communication to build rapport. How you impact your online recipients, and your overall virtual professional presence, is even more important to hone and polish. Building successful long- term business relationships starts with your virtual etiquette.
Part 3: Delivering Impactful Online Presentations
Deliver presentations and evaluate progress to develop and refine skills, techniques, and delivery. Learn how to deliver informative, motivating, and memorable presentations, explore ways to communicate with clarity and conviction, develop scripts that speak the same language as your audience. This workshop is designed to help you deliver presentations and evaluate your progress as you develop and refine your skills, techniques, and delivery. You will learn how to speak well publicly to ensure you know how to organize information and represent yourself well.
Course Access & Bundle Duration
This course is on-demand, meaning that you can take it anytime, at your own pace. It will take you approximately 45 minutes to complete from start to finish.
You have one year (365 days) to open and complete this course from the date of purchase before it will automatically expire in your account. However, once you open it for the very first time in your account, you will have unlimited access to complete it within 90 days.
Course Level/Prerequisites/Certification Credits
Introductory level, no prerequisites.
Final Exam
The final exam is optional but highly recommended. If you choose not to complete the final exam, the course status on your eLearning dashboard will show as incomplete and you will not receive a certificate of completion.
Written and Developed by The Soft Skills Group
We pride ourselves on our ability to develop dynamic solutions to address our client’s needs. We are committed to seeing our clients succeed in their challenging and changing environments. The Soft Skills Group trainers have the expertise and the experience to bring corporate best practices to clients.
We have worked successfully with over 80 corporate clients in many industries —including finance, telecommunications, health care, manufacturing, transportation, natural resources, not-for-profit and governments, and crown corporations. The Soft Skills Group has worked with organizations within education, finance, law, nuclear energy, various public service organizations, and in both profit and not-for-profit fields.
About the Course Authors
Diana Kawarsky, MA, CCP
President
Diana has over 20 years of experience working with more than 20,000 business professionals, effectively improving their management and communication skills to achieve higher impact results. She holds an MA Degree, is a Certified Coach Practitioner and twice published author and World Guru in Communications.
Sheldon Kawarsky, PhD
Vice President
Sheldon has over 20 years of experience holding manager and director roles in the private and academic sectors, focusing on business development and fostering relationships with companies, universities, government organizations, and venture capitalists. His strength is in relationship building and clarifying the needs of clients to ensure their training maximizes their return on investment.
